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Effective 7th November 2025, GMK Ltd will be concluding its distribution of LotusGrill products for the UK.
This means from this date, any orders will be processed and fulfilled by the newly appointed distributor; Premier Outdoors Limited.
What about order placed before this date?GMK Ltd will continue to process and fulfill any orders placed before this date. Please note there may be some small delays in despatching orders close to the switch date.
What happens to my account?We intend to migrate all user accounts to Premier Outdoors, however this process may involve resetting your password. If this is the case, you will receive an email with instructions in due course.
Who do I contact for support?From the 7th November 2025, any support queries would be handled by Premier Outdoors. Until this date please use the contact details listed on the contact page.
I am a LotusGrill retailer, what happens to my account?You will receive an email with information and instructions in due course.
